Privacy Policy

Account Information

When you create an account, we collect:

• Email address
• Full name
• Profile picture (optional)
• Timezone and language preferences

Social Media Account Data

When you connect social media accounts, we collect:

• Account usernames and display names
• Profile information and avatars
• Access tokens (encrypted and securely stored)
• Analytics data (views, likes, comments, engagement metrics)
• Follower counts and growth statistics

Content and Posts

• Post content (text, images, videos)
• Scheduling information
• Hashtags and descriptions
• Media files uploaded to our platform

Usage Data

• IP address and browser information
• Pages visited and features used
• Time spent on the platform
• Error logs and performance data

We use your information to:

• Provide and maintain our social media management services
• Schedule and publish posts to your connected social accounts
• Generate analytics and performance reports
• Send important service notifications and updates
• Improve our platform and develop new features
• Provide customer support
• Process billing and subscription management
• Ensure security and prevent fraud

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Social Media Platforms: We share content with platforms (YouTube, Instagram, TikTok, Facebook) only to publish your posts as directed
• Service Providers: We work with trusted third parties (hosting, analytics, payment processing) who help us operate our service
• Legal Requirements: We may disclose information if required by law or to protect our rights and users' safety
• Business Transfers: In the event of a merger or acquisition, user data may be transferred as part of business assets

We implement robust security measures to protect your data:

• SSL encryption for all data transmission
• Encrypted storage of sensitive information
• Regular security audits and monitoring
• Access controls and authentication
• Secure data centers and infrastructure

However, no method of transmission over the internet is 100% secure. We strive to protect your information but cannot guarantee absolute security.

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

• Account Data: Retained until account deletion
• Posts and Media: Retained until manually deleted by user
• Analytics Data: Retained for up to 2 years for reporting purposes
• Payment Information: Retained as required by financial regulations
• Logs and Usage Data: Retained for up to 1 year for security and troubleshooting

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

To exercise these rights, visit your Account Settings or contact us at privacy@postlaunch.com

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze how you use our platform
• Improve our services and user experience
• Provide security features

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

Our platform integrates with third-party services:

• Social Media Platforms: YouTube, Instagram, TikTok, Facebook
• Payment Processing: Stripe
• Analytics: Google Analytics
• Infrastructure: Vercel, Supabase

These services have their own privacy policies, and we encourage you to review them.

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Sending an email notification
• Displaying a notice in your dashboard

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

If you have questions about this privacy policy or our data practices, please contact us: